Every day, our Ideate Software Support team fields all types of questions from AECO professionals all around the world. You can review some of these recent question and answers via our Ideate Software Support Series blog category.

Recently, we heard from a customer who couldn’t save their Ideate BIMLink link definitions to their model. The log file informed us that another user had ownership of the storage data workset containing the Ideate BIMLink data.

Error Message - Relinquish Workshared Model
This error message shows that the element is still owned within the central model.

To correct the problem, the customer needed to relinquish the data storage workset owned by the user.

A quick Google search revealed the four-step solution from Autodesk on how to relinquish the ownership of model elements:

  1. Click the Collaborate tab > Manage Model panel > Mange Cloud Models
  2. Select Autodesk Docs project
  3. Select a model, click Actions, and then Relinquish
  4. Select the user from whom you want to relinquish elements, and click Relinquish

Learn More

Browse our website to learn more about how Ideate Software helps Revit users save time, increase model accuracy, improve deliverables and elevate design. You can give them a try by downloading trial versions or purchasing the bundle for access to the Revit plugin solutions (Ideate BIMLink, Ideate Explorer, Ideate Sticky, Ideate StyleManager, and IdeateApps) for six months.

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About the Author

Steve Deadman - Customer Success Manager - EMEA
Steve provides support to customers and helps them get a strong return on their software investment. He has a B.Eng (Hons) degree in Mechanical Engineering and various certifications in engineering. Before joining Ideate Software, he worked at several top architectural firm in the United Kingdom where he specialized in the implementation and management of BIM processes and technology. Find Steve on LinkedIn.