Explanation of Ideate Sticky Errors and Warning Messages
Explanation of Ideate Sticky Errors and Warning Messages
Here are eight error and warnings message you may encounter in your Revit project when using Ideate Sticky.
1. The Sticky cannot be deleted
2. Cannot place a Sticky because you are not in a sheet view
3. Editing Warning Messages
4. Editing Warning Messages with Auto-update
5. Sticky Names contains unsupported special characters.
6. Sticky is locked by worksharing
7. Unable to create Sticky — view template set to not show schedule headers
8. Unexpected Worksharing Error
Below are instructions on what to do if you encounter the error:
- The Sticky can’t be deleted because the associated schedule is the only view open in the project.
Open at least one more view before deleting this Sticky. Revit doesn’t allow deleting the schedule associated with this Sticky because it is the only open view in the project.
If you try to delete from the main Sticky Dialog and the schedule view is the only open view, you will get this error message:
“The Sticky cannot be deleted because the associated schedule is the only view open in the project.
- Can’t place a Sticky because the active view is not a sheet
A Sticky can only be created when a Sheet View is the active view, so switch from the Active View to a Sheet View.
- Sticky Editing Warning
Make changes to the schedule using Revit by double clicking to edit the Sticky Schedule,
IMPORTANT: Changes will be overwritten if you update the Sticky Schedule from the Excel worksheet.
- Sticky Update Warning
Set the Sticky to Auto-update.
IMPORTANT: Changes made in Revit will be overwritten the next time the project is opened. Ideate Sticky will check to make sure it has the latest Excel files.
- Special Characters Naming Warning
Simply remove any of these special characters
\ : { } [ ] < > ? ‘ ~
from the Sticky Schedule Name
- Sticky is locked by Worksharing
A different user has borrowed elements or owns the workset of the Sticky Schedule View.
Like in a regular Revit Schedule, all elements except images belong to the View of the Sticky Schedule. IMPORTANT: Images within a schedule are placed on the Active Workset.
If you own the Sticky Schedule View but not the workset containing the images, you will get an error message. It is best if all users complete a “Synchronize-To-Central” and relinquish all borrowed elements. Then the person requesting the update from the Sticky dialog can complete the task. If all project users have completed a “Synchronize -To-Central” and the person requesting the Sticky update still cannot update the Sticky, it may require another STC operation or a “Reload Latest.” You will get this error message if you need “Reload Latest” because the file is out of date:
What is a Named User license?
A Named User license is assigned to one specific person rather than shared across a network. For a step-by-step walkthrough, see the License Wizard section of the Graitec Licensing Help Center.
Are Ideate Suites replacing Ideate Software Bundles?
Yes. Going forward, Ideate Suites replace Ideate Software Bundles.
What's the difference between the Ideate Software Bundle and the Ideate Suite?
Both include the same five tools: IdeateApps, Ideate BIMLink, Ideate Explorer, Ideate Sticky and Ideate StyleManager. What changes is how many people can use them at the same time.
- Bundle: Each tool is licensed separately, so different people can work in different tools at once. For example, with one Bundle, five people could each use a different tool at the same time.
- Suite: One license covers all five tools for one person at a time. That person can move freely between every tool. While they're using the Suite, it isn't available to anyone else on that license until they finish.
A Named User Suite is assigned to one specific person. A Cloud Floating Suite can be shared across your team, one person at a time.
Will my team need more licenses?
If several people on your team use different Ideate tools at the same time, you may need more than one Suite license. Contact us and we'll review your team's usage and help you choose the right setup.
Can I still buy an Ideate Software Bundle?
No. Bundles are no longer available for purchase. New purchases are offered as follows:
- Ideate Suite: Named User or Cloud Floating
- Enterprise Suite: Cloud Floating
- Active Host: Cloud Floating
- Automation: Cloud Floating
- Individual products: Named User or Cloud Floating (IdeateApps, Ideate BIMLink, Ideate Explorer, Ideate Sticky, and Ideate StyleManager)
Can I still buy IdeateApps, BIMLink, Explorer, Sticky, or StyleManager individually?
Yes. Individual products are available as Named User or Cloud Floating licenses.
Will floating (network) licenses still be available?
Yes. Cloud Floating licenses are available for Ideate Suite, Enterprise Suite, Active Host, individual products, and Automation.
My organization has strict security requirements or no internet access. Can I still get a FlexLM license?
Yes. FlexLM remains available for organizations with security requirements, such as environments without internet access. FlexLM is not available through the online store, so please contact your account manager to purchase.
I'm an existing customer. What happens to my current license/s?
Your existing Ideate Software subscription is moving to our new licensing system at no cost. Your license quantities and expiration dates stay the same.
- Standalone licenses become Named User licenses. Set up your Named Users in the Graitec Advantage Portal.
- Cloud Floating (network) licenses become Cloud Floating Suite licenses. Deploy the latest release as you have in the past, using the new license code in your migration email.
- Each Ideate Software Bundle becomes an Ideate Suite.
To keep using Ideate, update to the latest release and activate your new license by March 31, 2027. Older Ideate licenses will stop working in Q2 2027.
Using Ideate with Revit 2022 or earlier? Contact ideatesupport@graitec.com to review your options. For account questions, contact sales@ideatesoftware.com.
I have a Bundle today. What will I receive when I move to the new licensing?
Conversions are one for one. Each Ideate Software Bundle becomes one Ideate Suite, and each network Bundle becomes one Cloud Floating Suite. Your license quantities and expiration dates stay the same.
I have several products that renew on different dates. How will that be handled?
We're finalizing how to handle accounts with multiple renewal dates. Contact sales@ideatesoftware.com and we'll review your account with you.
Where do I manage my licenses?
In the Graitec Advantage Portal. Based on customer requests, starting with the latest Ideate release, license management and license usage information are handled in Graitec Advantage, outside of Revit. We recommend bookmarking the portal.
- Named User licenses: Assign licenses to people on your team in Graitec Advantage.
- Cloud Floating Suite licenses: Deploy the latest release with your new license code as you have in the past, then manage licenses in Graitec Advantage.
Watch the Graitec Advantage walkthrough
Can I transfer a Named User license to another person?
Yes. There's no limit on the total number of transfers, but each license can be transferred up to two times within a 30-day period.
How are licenses issued?
Each product on your order is issued as its own license once your order is processed. To try a product before buying, contact us to request an evaluation license.
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