Sometimes, we all just need a wee bit more time!
Every day, our Ideate Software Support team fields questions from the architecture, engineering, construction and building owner (AECO) community from around the world.
One of our top support requests is about the management of network licenses.
Ideate Software uses the same network license technology used by Autodesk applications for network licenses. The FlexLM software is provided as part of Autodesk Revit software, and it allows network licensing of Ideate Software applications as well.
We quickly field many questions around setting up the server and client computers. However, one little tidbit of information wasn’t so obvious. It came up recently with a question from a large AECO firm whose London office was able to ping the server in Oakland, California just fine; but the Ideate Software network license didn’t seem to be able to contact the server in Oakland from the London location. The answer was to set the FLEXLM_TIMEOUT environment variable to a higher number, giving the client’s PC more time to talk to the server that holds the licenses. This was needed because there is a large distance and network latency between computers. Sometimes, even the internet needs a wee bit more time to provide answers over long distances.
You can find more information on setting the environment variable in our online HELP file for Ideate Software network licensing. It’s also a GREAT place to look for answers to any question on network licensing.
Network licensing is an amazingly convenient and powerful way to share licenses across your network anywhere in the world. We are always here to help if you have questions.
What is a Named User license?
A Named User license is assigned to one specific person rather than shared across a network. For a step-by-step walkthrough, see the Graitec Licensing Help Center - Named User.
Are Ideate Suites replacing Ideate Software Bundles?
Yes. Going forward, Ideate Suites replace Ideate Software Bundles.
What's the difference between the Ideate Software Bundle and the Ideate Suite?
Both include the same five tools: IdeateApps, Ideate BIMLink, Ideate Explorer, Ideate Sticky and Ideate StyleManager.
- Bundle: Each tool is licensed separately, so different people can work in different tools at once. For example, with one Bundle, five people could each use a different tool at the same time.
- Suite: One license covers all five tools for one person at a time. That person can move freely between every tool. While they're using the Suite, it isn't available to anyone else on that license until they finish.
A Named User Suite is assigned to one specific person. A single Network Cloud Floating Suite can be shared across your team, one person at a time.
Will my team need more licenses?
If several people on your team use different Ideate tools at the same time, you may need more than one Suite license. Contact us and we'll review your team's usage and help you choose the right setup.
Can I still buy an Ideate Software Bundle?
No. Bundles are no longer available for purchase. New purchases are offered as follows:
- Ideate Suite: Named User or Network Cloud Floating
- Enterprise Suite: Network Cloud Floating
- Active Host: Network Cloud Floating
- Automation: Network Cloud Floating
- Individual products: Named User or Network Cloud Floating (IdeateApps, Ideate BIMLink, Ideate Explorer, Ideate Sticky, and Ideate StyleManager)
Can I still buy IdeateApps, BIMLink, Explorer, Sticky, or StyleManager individually?
Yes. Individual products are available as Named User or Cloud Floating licenses until the new product lineup launches with the next major release, expected mid-2027.
Will floating (network) licenses still be available?
Yes. FlexLM remains available for organizations with security requirements, such as environments without internet access. FlexLM is not available through the online store, so please contact your account manager to purchase.
My organization has strict security requirements or no internet access. Can I still get a FlexLM license?
Yes. FlexLM remains available for organizations with security requirements, such as environments without internet access. FlexLM is not available through the online store, so please contact your account manager to purchase.
I'm an existing customer. What happens to my current license/s?
Your existing Ideate Software subscription is moving to our new licensing system at no cost. Your license quantities and expiration dates stay the same.
- Standalone licenses become Named User licenses. Set up your Named Users in the Graitec Advantage Portal.
- Cloud Floating (network) licenses become Network Cloud Floating Suite licenses. Deploy the latest release as you have in the past, using the new license code in your migration email.
- Each Ideate Software Bundle becomes an Ideate Suite.
To keep using Ideate, update to the latest release and activate your new license by March 31, 2027. Older Ideate licenses will stop working in Q2 2027.
Using Ideate with Revit 2022 or earlier? Contact ideatesupport@graitec.com to review your options. For account questions, contact sales@ideatesoftware.com.
I have a Bundle today. What will I receive when I move to the new licensing?
Conversions are one for one. Each Ideate Software Bundle becomes one Ideate Suite, and each network Bundle becomes one Network Cloud Floating Suite. Your license quantities and expiration dates stay the same.
Where do I manage my licenses?
In the Graitec Advantage Portal. Based on customer requests, starting with the latest Ideate release, license management and license usage information are handled in Graitec Advantage, outside of Revit. We recommend bookmarking the portal.
- Named User licenses: Assign licenses to people on your team in Graitec Advantage.
- Cloud Floating Suite licenses: Deploy the latest release with your new license code as you have in the past, then manage licenses in Graitec Advantage.
Watch the Graitec Advantage walkthrough
Can I transfer a Named User license to another person?
Yes. There's no limit on the total number of transfers, but each license can be transferred up to two times within a 30-day period.
How are licenses issued?
Each product on your order is issued as its own license once your order is processed. To try a product before buying, contact us to request an evaluation license.
I want to try the Graitec AI Assistant now, but I don’t have my new license code yet. What should I do?
Existing customers: We’re delivering new license codes to existing subscribers on a rolling basis over the next few weeks. If you need access sooner, contact your Graitec sales representative.
New customers: The Graitec AI Assistant isn’t available in the Ideate trial. Contact your Graitec sales representative to request an evaluation license or purchase a 6-month subscription.
Still have a question?
Explore recent posts
