Ideate Software Support Levels Up with a Unique Journal Parser

An Interview with Ben Fox


Ideate Software solutions are powerful tools to keep your Revit model healthy, but sometimes users encounter puzzling or complex model behavior they can’t easily unravel. When Ideate Software’s Revit add-ins and in-depth support files don’t provide the answers, our support team can help. As hands-on software developers and experienced Revit users, they bring unique insight to the most complex Revit challenges.


One of the newer tools in the Ideate Software support arsenal is a journal parser, developed by Ideate Software team member Ben Fox. Its script scans the user’s dense Revit journal files, highlighting specific phrases that can point to the root of the user’s issue. These clues include things such as longer than expected add-in run times, conflicts among add-ins, and other messages.

Ben Fox

While the journal parser empowers the Ideate Software support team with speed and insight, its value is much broader. The tool highlights new opportunities for innovation, empowering Ideate Software to solve for common challenges faced by people who use Revit everyday.


About Ben Fox

Ben developed the script while working as an intern at Ideate Software and attending the Morris County School of Technology in the Academy for Computer and Information Sciences in New Jersey. His experience also includes developing personal games using Unity and UE5, which taught him about object-oriented design patterns. His internship at Ideate Software was Ben’s first position in the software industry.

Explore recent posts

Batch Create Parameters for Revit Families with Ideate Automation
July 18, 2025
TRAINING - VIDEO | Batch Update Revit Families—The Smart Way. Speed up your Revit family management with Ideate Automation + Ideate BIMLink! In this new workflow, you can batch update RFA files, create parameters from Excel, and generate detailed reports—no manual editing needed.
Export DWGs with Customized Names Using Ideate Automation
July 18, 2025
TRAINING - VIDEO | Custom DWG Naming, the Smart Way. Take control of your DWG exports with Ideate Automation + Ideate Renumber! Now you can create custom renumbering rules that meet ISO 19650 or any project standard—no need to embed the rule in your Revit file.
Export Files with Customized Names Using Ideate Automation
July 18, 2025
TRAINING - VIDEO | Smarter DWG Export Just Dropped! A long-requested feature is finally here—automatically rename your DWG Revit exports using Ideate Automation and Ideate Renumber!
Open Revit Models Using Ideate Automation
July 18, 2025
TRAINING - VIDEO | New Time-Saving Feature Alert! We just made your Revit workflows even smoother. With Ideate Automation, you can now open Revit Cloud or local models directly—no more manual launching or version mismatches.
Show More