How to Turn On Logging in Ideate Software

If your software product launches:

Log file will be created in:

C:\Users\Your Username\AppData\Local\Ideate\Ideate Software 20XX\Logs

It will be named with your product name and today’s date.
The AppData folder may be hidden on your PC. This Microsoft video explains how to un-hide it.

NOTE: Within the same Revit session, the log file contents get incremented. New Ideate log is started for every new Revit session. We recommend that you disable logging after the troubleshooting is finished.

 

If your software product does not launch into the main UI:

Note: The AppData folder may be hidden on your PC. This Microsoft video explains how to un-hide it.

Log file will be created in:

C:\Users\Your Username\AppData\Local\Ideate\Ideate Software 20XX\Logs

It will be named with your product name and today’s date.

NOTE: Within the same Revit session, the log file contents get incremented. New Ideate log is started for every new Revit session. We recommend that you disable logging after the troubleshooting is finished.

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