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Ideate Software Platform
  • Cloud Solutions Support

    • Cloud Solutions Supported by Ideate Software

    Supported for content hosting:

    The following products and technologies have been confirmed to work to host source files for Ideate Sticky, as well as settings and configuration files for other Ideate solutions. All of the below require their own user access rights management.

    Autodesk Cloud (BIM 360) via Autodesk Desktop Connector

    Dropbox

    OneDrive

    DFS (Distributed File System)

     

    Not (yet) officially supported solutions:

    Google Sheets — Ideate Software solutions are not designed or tested to work with Google Sheets. Through our own internal testing we verify that it is possible to read and/or write data to/from Google Sheets, once it has been synced locally through Google Drive. We know that many Microsoft formulas and print area setup standards are not well supported in Google Sheets, and visa-versa. For this reason, we do not officially support the use of Google Sheets with our software solutions though we do have customers who use it in that way. 

    Cloud Network Licenses in Virtual Environments:

    (Note: FlexLM based licenses are fully supported on all Cloud Infrastructure types listed below)

    Remote Desktop (in general most of branded solutions compatible with Microsoft RDP protocol), TeamViewer (& clones) — support depends on the ‘target machine’. Physical machines are fully supported, Virtual PC’s are supported for versions 2019+ 

    VDI — Supported for versions 2019+

    Citrix — Supported for versions 2019+

    VMWare — Supported for versions 2019+

    Terminal Server — Supported for versions 2019+

    Known issues:

    - RESOLVED (June 2022 release for 2020+ versions): Cloud network licenses require the UUID (HDSN) to be turned ON in your environment. Please contact support if you have any questions or if you are seeing any errors. 

    - RESOLVED (June 2022 release for 2020+ versions): Cloud network license usage statistics for Virtual Machines are currently not supported. Depending on the software version, only the latest records may be relevant or all records could be overwritten with the last user info, making it appear as if only one user is ever accessing the application. 

    FlexLM in the Cloud:

    A FlexLM network licensing server can also be set up on the customer’s own cloud server and accessed through VPN. In general, all Windows based virtual servers should be compatible. Please make sure the correct ports are open and address any latency issues.

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