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Ideate XRay needs both a missing Revit element, and a Target View in which the element is missing. If you only have one view open, the Target View will already be set when you launch Ideate XRay. If you have more than one View, be sure that your Target View is set correctly as shown.
After selecting the Target View, you are ready to proceed. Select the “Find Element” button and then refer to Review the Results with Ideate XRay for Revit.