Activating Ideate Software From Behind a Proxy Server or Company Firewall

Ideate Software for Revit needs to have the ability to check-in with a specific website to validate your license, or to report that a trial has been started.

If you are encountering a ‘No internet access’ error when staring a trial, or activating a standalone license, this article will have the solution for you.

The most likely culprit is Windows Firewall blocking outgoing connections; the video below shows you the steps to resolve.

If the cause of the issue is the presence of a proxy server, or something else that is blocking the connection, the solution is to 'whitelist' the following URL:

The exact way it is done depends on your specific security configuration, so we recommend contacting your IT department.

As a workaround you may perform ‘manual activation’. If your PC does have internet, you can follow the steps just as they are shown in the video.

Submit feature or issue request for Ideate Software

Thank you for taking time to inform us about a bug or feature request.