Virtualized Environment Detected Error

Starting with the May 2020 Release all Ideate software Standalone licenses allow Remote Desktop Protocol (RDP) access for all supported Revit versions (2018+).

If you are seeing this error, you are most likely running an outdated version of Ideate Software. Visit the download page to download an updated version of your product.

If you are unable to update to the latest release due to company policy, accessing your computer via Chrome Remote Desktop, Team Viewer or possibly other similar services will allow you to use your current licensed software. 


If you are using Citrix or VMWare virtualization and the license status shows “Virtualized Environment Detected”, this is an indication that you are using the software in an environment not allowed per the terms of the Software License Agreement.  

Network licenses support this type of usage, please consider upgrading to a network license if your organization requires access to workstations this way.

Contact [email protected] to request a quote for a network version of Ideate Software.


Submit feature or issue request for Ideate Software

Thank you for taking time to inform us about a bug or feature request.

By entering your data above and clicking ‘SUBMIT’ you are consenting to the collection and use of that data to respond to your comments and inquires, as described in our Privacy Policy. We may also transfer the data you submit in the ‘Email Us’ form to our VAR partners for the limited purpose of a sales follow-up. Please review our Privacy Policy for more details on how and when we collect data and what we use it for.