Activating Ideate Software From Behind a Proxy Server or Company Firewall

Ideate Software for Revit needs to have the ability to check-in with a specific website to validate your license, or to report that a trial has been started.

If you are encountering a ‘No internet access’ error when staring a trial or activating a license, this article will have the solution for you.

- It is possible that your Windows Firewall or anti-virus suite is set to block all outgoing connections. 

- There could be a proxy server or another security feature that is blocking the connection. In that case the solution is to 'whitelist' the following URL:
"*.nalpeiron.com".

The exact way either of the steps above are performed depends on your specific security configuration, so we recommend contacting your IT department.

As a workaround to activate a Standalone license, you may perform a ‘manual activation’. If your PC does in fact have internet, you can follow the steps just as they are shown in the video.

Cloud Network licenses must be able to contact the cloud license server directly in order to function, so a manual activation will not work for them.

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