Cloud Services - Status

Current Issues

**December 9th — The license performance issue has been addressed by our licensing vendor as of 10:00am PST. If you are still experiencing issues, please contact [email protected]**

For detailed update on this service, please see Ideate Software Licensing status.

Overview of Web services used by Ideate Software solutions

Ideate Dashboard for Autodesk BIM 360

The Ideate Dashboard depends on a number of cloud services which could affect its performance and accessibility. The following is a list of main ones and their monitoring pages:

Amazon Web Services (also runs Autodesk BIM360 services) status.aws.amazon.com
Microsoft Azure status.azure.com/en-us/status

The Autodesk BIM 360 platform: health.autodesk.com

Look for these services:

BIM 360 Account Administration
BIM 360 Docs
BIM 360 Insight (customers making cards on their Insight page instead of Project Home)
BIM 360 Project Home
Forge
Forge – Design Automation API
Revit Cloud Worksharing / Cloud Models

Ideate Software Licensing Service

Ideate Software licensing for standalone and cloud network utilizes the Zentitle services. The performance of this service can be viewed below (status.nalpeiron.com).
Any issues with this service would manifest in longer application opening and closing times for Standalone or Cloud Network licensed customers.

 

 

 

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