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Ideate Software Platform
  • Cloud Services - Status

    • Cloud Services - Status

    Current Issues

    **December 9th — The license performance issue has been addressed by our licensing vendor as of 10:00am PST. If you are still experiencing issues, please contact [email protected]**

    For detailed update on this service, please see Ideate Software Licensing status.

    Overview of Web services used by Ideate Software solutions

    Ideate Dashboard for Autodesk BIM 360

    The Ideate Dashboard depends on a number of cloud services which could affect its performance and accessibility. The following is a list of main ones and their monitoring pages:

    Amazon Web Services (also runs Autodesk BIM360 services) status.aws.amazon.com
    Microsoft Azure status.azure.com/en-us/status

    The Autodesk BIM 360 platform: health.autodesk.com

    Look for these services:

    BIM 360 Account Administration
    BIM 360 Docs
    BIM 360 Insight (customers making cards on their Insight page instead of Project Home)
    BIM 360 Project Home
    Forge
    Forge – Design Automation API
    Revit Cloud Worksharing / Cloud Models

    Ideate Software Licensing Service

    Ideate Software licensing for standalone and cloud network utilizes the Zentitle services. The performance of this service can be viewed below (status.nalpeiron.com).
    Any issues with this service would manifest in longer application opening and closing times for Standalone or Cloud Network licensed customers.

     

     

     

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