**December 9th — The license performance issue has been addressed by our licensing vendor as of 10:00am PST. If you are still experiencing issues, please contact [email protected]**
For detailed update on this service, please see Ideate Software Licensing status.
The Ideate Dashboard depends on a number of cloud services which could affect its performance and accessibility. The following is a list of main ones and their monitoring pages:
The Autodesk BIM 360 platform: health.autodesk.com
Look for these services:
BIM 360 Account Administration
BIM 360 Docs
BIM 360 Insight (customers making cards on their Insight page instead of Project Home)
BIM 360 Project Home
Forge – Design Automation API
Revit Cloud Worksharing / Cloud Models
Ideate Software licensing for standalone and cloud network utilizes the Zentitle services. The performance of this service can be viewed below (status.nalpeiron.com).
Any issues with this service would manifest in longer application opening and closing times for Standalone or Cloud Network licensed customers.
Thank you for taking time to inform us about a bug or feature request.