In order to take advantage of license borrowing the following requirements must be met:
When these conditions have been met, a license can be borrowed from within the software. Select 'Help' and then 'Ideate [Software] License' and 'Borrow License' in the dialog as shown.
IMPORTANT: Simultaneously borrowing two different Flexera licenses will cause a license return failure if not executed properly. This issue has been acknowledged by Flexera. Flexera Support has indicated that a newer version may address this issue. In the interim the workaround is to ensure that whichever license is borrowed first is returned first. Example of proper return order:
Please fill in the form below completely and then click the Submit button. If you're reporting a bug, it will be helpful if you give the steps on how to reproduce the bug.
Thank you for taking time to inform us about a bug or feature request.
If you'd like to upload a file to help explain the issue, you can upload a file to Hightail.