Contact Us

Ideate Query Known Issues

List of current Known Issues within Ideate Query:

What does <Uncategorized> mean?
Important information about Dimensions
Family Editor limitation

<Uncategorized>

Some element types are not currently supported by Ideate Query and will return the a value of <Uncategorized> within the Select Categories portion of the dialog. These elements will report values for a small portion of the properties displayed.  Category, for example will have a value but Family Name or Type may not have a value.

Some of the elements not yet supported include:  Analytic Structural elements, Elevation Markers, Survey and Project Base Points,  Schedule Graphics, Reference Planes, and Workplane Grids.

To request the inclusion of any element that is uncategorized, please log a request online and specify why it is needed. Be sure to mention which parameter or property is essential to the requested workflow.

Dimensions

Dimension elements with more than (1) segment cannot be queried through the API at this time. This means that the values within these segments will list as <Not Applicable>.  An example of a dimension with multiple segments is shown below for reference.

Family Editor

Ideate Query is not available within the Family Editing environment.

 

Submit feature or issue request for Ideate Software

Please fill in the form below completely and then click the Submit button. If you're reporting a bug, it will be helpful if you give the steps on how to reproduce the bug.

Thank you for taking time to inform us about a bug or feature request.

If you'd like to upload a file to help explain the issue, you can upload a file to Hightail.