"Learning never exhausts the mind" - Leonardo da Vinci
Ideate XRay solves over (50) Revit invisibility conditions, but we are the first to admit that we haven’t nailed them all... yet.
However, if you are an IdeateApps owner, and you’ve landed on this page because Ideate XRay could NOT solve your invisibility issue, we’d still love to help. Please contact us at firstname.lastname@example.org; we may be able to provide further trouble-shooting assistance as long as you are able to send a file with the problem view. Please provide as much detail as possible including the name and/or type of element that is invisible, and the name of the view in which the element is not visible.
We promise to have our team research for you and, if we resolve it, we’ll be sure to include you in our Invisibility Guru Hall of Fame, below.
Let us know how we can improve Ideate XRay!
Thanks to Bill Johnson, of Ideate for this truly obscure reason for invisibility. Bill says that he’s seen this one a few times before: if the View Underlay matches the Level of the Target View itself, elements such as lighting elements that have an offset value greater than 0 will become invisible. Now why the Underlay would be equal to the level of the Target View is a good question, but the good news is that setting the Underlay to None, or any other value fixes this issue. Thanks Bill!
Dave Jones made a great post in Revit Forum about invisibility some time back, and this is one of a few that we haven’t bothered to solve, but realize we should. Hopefully your staff isn’t designing content that matches the Revit background, or apply overrides to match the background, but bear in mind, it can happen.
Please fill in the form below completely and then click the Submit button. If you're reporting a bug, it will be helpful if you give the steps on how to reproduce the bug.
Thank you for taking time to inform us about a bug or feature request.
If you'd like to upload a file to help explain the issue, you can upload a file to Hightail.